This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

IMPORTANT INFORMATION: we are hoping the national computer issues have been resolved but at times we are experiencing intermittent issues, please bare with us. We apologise for an inconvenience.



In the departure of Dr Seddon in November 2018 we are having to change the way we work at Balance Street Practice as there is a National shortage of GPs. We have a small pool of regular locum GPs to ensure continuity as best as possible. Our Reception team will be asking the reason for your call, this is to direct you to the best and most appropriate care. We kindly ask patients to bear with us as this difficult time.


Many Thanks from the Partners & Staff at Balance Street Practice.



Our next Staff Training Day is 24th September 2019. The practice will close from 1:30. Dispensary will be closed from 1:30-4:30.


**NEW** Our practice is involved with a new Living Well program - please check back soon for more information under "clinics & services"

Online Patient Access

You can now...

  • Book appointments
  • Message the practice
  • Check results
  • Repeat prescriptions
  • View detailed coded record

For more information please click on the link below

Online Patient Access- Information leaflet

 Key Considerations for online access

 Considerations/Approval of Access

The practice will not approve on-line access to detailed coded information if it is deemed that it may cause physical and/or mental harm the patient.

 

Online Registration Forms

https://patient.emisaccess.co.uk/register/create-account/607

 

ID Verification

ID verification is required to ensure access is granted to patients/proxy users that have a legitimate reason to access a record. This will prevent access being granted to the wrong person and support the practice to adhere to information security guidelines. There are a number of options for identification verification including:

 

Documentation

As is current practice, should there be a request for Online Access, two forms of documentation must be provided as evidence of identity, one of which must contain a photograph. Acceptable documents include passports, photo driving licences and bank statements.

 

Timescale

If patients request access to their detailed coded information they will be notified that it may take the practice up to 14 days to review their application and grant access if appropriate. This is a guide only and in some circumstances may take longer.

 

At any point the practice can revoke Online Access to patients if the functionality is abused.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website