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Noticeboard

Welcome to Balance Street Health Centre.


In the departure of Dr Seddon in November 2018 we are having to change the way we work at Balance Street Practice as there is a National shortage of GPs. We have a small pool of regular locum GPs to ensure continuity as best as possible. Our Reception team will be asking the reason for your call, this is to direct you to the best and most appropriate care. We kindly ask patients to bear with us as this difficult time.


Many Thanks from the Partners & Staff at Balance Street Practice.



Our next Staff Training Day is 12th June 2019. The practice will close from 1:30. Dispensary will be closed from 1:30-4:30.


**NEW** Our practice is involved with a new Living Well program - please check back soon for more information under "clinics & services"

Complaints Procedure

If you are not happy with any aspect of the service received in Balance Street you may put your complaint in writing to the Practice Manager. A leaflet explaining the complaints procedure is available at reception.

Alternatively you may contact:

NHS England North Midlands Complaints Service

NHS England

PO Box 16738

Redditch

B97 9PT

Telephone: 0300 311 22 33

If you are not satisfied with the way that your complaint has been dealt with by Balance Street Practice, or NHS England, you may contact the Parliamentary and Health Service Ombudsman

Telephone: 0345 015 4033



 
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