Balance Street HCBalance StreetUttoxeterStaffordshire, ST14 8JGTel: 01889 562145
Welcome to Balance Street Health Centre.
Important Information: Dr Seddon's departure
Following the departure of Dr Seddon at the end of November 2018, we hope that you can bear with us until we find a replacement GP. Due to the ever increasing demands on primary care nationally, we’re all having to make changes to the way we work in General Practice. You will find that our Reception Team will ask key questions so that they are able to triage your call to the most suitable member of the primary care team. We have appointed a small number of regular GPs and Nurse practitioner locums who have the skill sets to meet your continuity of care at this difficult time. Because of the situation we find ourselves in we have sign posted Dr Seddon's patients, but are unable to provide you with another Partner at the practice due to the existing Doctors lists being at capacity.Balance Street Practice is the only practice in East Staffordshire to still offer a personal list and although this is our preferred method of working we are unable to accommodate individual requests to change GP.
Thank you for your patience from all the Partners at Balance Street Practice.
Our next Staff Training Day is 7th February 2019. The practice will close from 1:30. Dispensary will be closed from 1:30-4:30.
**NEW** Our practice is involved with a new Living Well program - please check back soon for more information under "clinics & services"
Anyone living in our practice area can apply to register with us. We aim to give top quality care whatever your age, gender, ethnicity or lifestyle. It is helpful if you can bring your medical card when you register.
Each patient will have a named accountable GP for the overall responsibility of care. You will be advised who your GP is upon registration.
Also, prior to registration, you will be asked to complete a New Patient Questionnaire giving details of past history, current medication, family history etc. This acts as a useful source of information until permanent records arrive from your previous GP.
You will also be requested to use our blood pressure machine and height/weight machine which are both located in a private area of our waiting room. These details will be added to your records following your registration.
Parents/Guardians will be required to complete a Vaccination and Immunisation Record form for all children less than 5 years of age.
You can fill in the Patient Questionnaire and Email Registration Form prior to calling at the practice by downloading them from the above “Registration Form” tab. The Alcohol Screening Form can be accessed by clicking here.
Please bring the completed forms with you when you come to register and a receptionist will check them through with you. DO NOT POST OR EMAIL THEM.
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
A Patient Guide to GP Services
When you register you will also be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records. You will be asked to sign this form to confirm that the details are correct.
To register, please come and collect a registration form from the reception desk. You will need proof of identity, these can include:
Adults: Photographic ID - passport, driving licence. Proof of address - driving licence, utility bill, bank statement.
Children: from parent - passport, birth certificate, redbook
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Download the Temporary Resident Registration Form
Change of Personal Details
Should any of your personal details, eg. any part of your name, address etc. change, you will need to come into the surgery to complete a Change of Details form, along with some identification bearing the new address/change of name etc. We regret we are unable to accept this via the post, email or over the telephone.
If you are a new patient and have a specific medical need, you are welcome to come into the surgery for a review. For more information ring the surgery on 01889 562 145 or come to reception.
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