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Noticeboard

Welcome to Balance Street Health Centre.


12.07.2019- Balance Street Pharmacy is unable to accept card payments until Monday  15th July 2019- CASH ONLY. We have been told there is a fault at the exchange (BT issue), we apologise for any inconvenience caused.


In the departure of Dr Seddon in November 2018 we are having to change the way we work at Balance Street Practice as there is a National shortage of GPs. We have a small pool of regular locum GPs to ensure continuity as best as possible. Our Reception team will be asking the reason for your call, this is to direct you to the best and most appropriate care. We kindly ask patients to bear with us as this difficult time.


Many Thanks from the Partners & Staff at Balance Street Practice.



Our next Staff Training Day is 12th June 2019. The practice will close from 1:30. Dispensary will be closed from 1:30-4:30.


**NEW** Our practice is involved with a new Living Well program - please check back soon for more information under "clinics & services"

Test Results

test_vials2There is no need to phone or make an appointment for your test results, unless your doctor has requested that you do. If so, please call between 14:00 and 16:00.

Doctors read all test results when they arrive at the surgery and will contact you if you require a follow up appointment.

 

In order to maintain confidentiality, results of investigations will only be given to the patient themselves or to the parents/guardians of minors, unless it has been agreed with the doctor that the results can be given to a third party.

Results are not able to be given out over the telephone.  If needed, your doctor will contact you to arrange a follow-up appointment or to make recommendations.

If you receive a letter requesting you come in and discuss your results please do not be alarmed; it is a system we use to ensure certain results are discussed face to face. It may be that we need more information or need to alter medication.

Laboratory Specimens

All specimens, such as urine, must be handed in at reception by 11:30 weekdays in order to link with the hospital courier. Please ensure your full name, date of birth and address is clearly written on the sample bottle.

 
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